heir official stance now is to offer refunds to every customer affected, which means if you were forced into buying iPhone accessories you don't want, go ahead and return them to the store where you bought them. AT&T's also said they've "taken significant disciplinary action in this matter", but it's hard for us to gauge what type of disciplinary action that is.
A reader emailed us over the weekend and outlined exactly why this was happening. From the previous post:
A reader tells us if an AT&T rep doesn't sell between $60-$65 worth of accessories for each phone sale and $20-$30 worth of features, he can be written up and terminated if s
